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Figma is a web-based design platform that facilitates real-time collaboration for designers and developers. With versatile features for wireframing, prototyping, and user interfaces, it streamlines workflow and thrives on community-contributed plugins and resources. As more and more teams move to Figma to generate their content artefacts, it’s important for them to ensure proper grammar, tone of voice, and consistent brand language. This implies the need for fully-featured Figma grammar and spelling checkers, and in this…

Interactive Voice Response has existed since the 1970s. Autonomous cars using neural networks were first developed in the 1980s. When will conversational chatbots deliver? This post discusses old and recent AI developments and makes the case for human-in-the-loop AI for customer conversations from the perspectives of technology development, user experience, and business learnings. Motivation/Context In recent years, automation has been a trending topic. With advances in artificial intelligence, particularly in a subfield of machine learning termed…