Customer service is a significant part of any business. Having a dedicated team in place is important for addressing problems and providing a positive experience for potential and current customers. According to HubSpot, 68% of consumers prefer paying for products or services from a company that offers a good customer service experience and approximately 89% of people are more likely to purchase a product from a brand if they receive positive customer service before even…

Disclaimer: This article is not legal advice. Make sure to do your own research or consult with an expert on HIPAA regulatory standards. HIPAA is managed by the US Department of Health and Human Services (HHS). The official documentation for HIPAA can be found here: https://www.hhs.gov/hipaa/index.html What are the Rules and Regulations for HIPAA compliance? The Health Insurance Portability and Accountability Act (HIPAA) was passed in 1996 and is a US regulation to protect the…