Do you ever find yourself typing an Outlook email and not knowing whether or not what you’re writing is grammatically…
This is a series of blog posts that we at Sapling are composing on meaningful conversational insights into customer support…
“What gets measured, gets managed.”— Peter Drucker Great products and great marketing attract customers. However, no matter how good a product…
Interactive Voice Response has existed since the 1970s. Autonomous cars using neural networks were first developed in the 1980s. When will…